TERMS OF USE Last Updated: January 15, 2026 Welcome to Car Biz Mentor! These Terms of Use ("Terms") govern your access to and use of carbizmentor.com and our online courses (collectively, the "Platform"), operated by Car Biz Mentor ("we," "us," or "our"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform. ─────────────────────────────────────── 1. ACCEPTANCE OF TERMS By creating an account, enrolling in a course, or using any part of our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You must be at least 18 years old to use our Platform. By using our Platform, you represent and warrant that you are 18 years of age or older. ─────────────────────────────────────── 2. ACCOUNT REGISTRATION To access our courses, you must create an account. You agree to: - Provide accurate, current, and complete information - Maintain and update your information to keep it accurate - Keep your password secure and confidential - Notify us immediately of any unauthorized use of your account - Be responsible for all activities under your account We reserve the right to suspend or terminate accounts that violate these Terms. ─────────────────────────────────────── 3. COURSE ACCESS AND LICENSE Upon enrollment and payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials for your personal, non-commercial use. This license includes: - Access to video lessons, PDFs, and downloadable materials - Participation in course discussions and community features - Access to course updates and improvements This license does NOT include: - The right to reproduce, distribute, or sell course materials - The right to share your account credentials with others - The right to use materials for commercial purposes - The right to reverse-engineer or modify course content Course access is provided "as is" and may be subject to technical limitations, interruptions, or modifications. ─────────────────────────────────────── 4. PAYMENT TERMS Pricing Course prices are listed in U.S. Dollars (USD) and are subject to change. The price you pay is the price displayed at the time of purchase. Payment Processing Payments are processed securely through third-party payment processors (Stripe, PayPal). We do not store your credit card information. Billing - One-time payments are charged immediately upon enrollment - Payment plans (if offered) are charged according to the schedule displayed at checkout - Failed payments may result in loss of course access Taxes You are responsible for any applicable taxes, including sales tax, VAT, or GST. ─────────────────────────────────────── 5. REFUND POLICY 30-Day Money-Back Guarantee We offer a 30-day money-back guarantee from the date of purchase. To request a refund: - Contact us at support@carbizmentor.com within 30 days of purchase
- Provide your order number and reason for the refund request - Refunds are processed within 5-10 business days Refunds are NOT available: - After 30 days from the date of purchase - If you have completed more than 50% of the course - For violations of these Terms - For payment plan purchases after the first payment Upon refund, your access to the course will be immediately revoked. ─────────────────────────────────────── 6. INTELLECTUAL PROPERTY RIGHTS All course content, including but not limited to videos, text, graphics, logos, PDFs, audio, software, and design, is owned by Car Biz Mentor or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not: - Copy, reproduce, or distribute course materials - Record, screenshot, or share course content - Create derivative works from our content - Remove copyright notices or watermarks - Use our content for commercial purposes - Share your login credentials with others Violations may result in immediate termination of access and legal action. ─────────────────────────────────────── 7. USER CONDUCT You agree NOT to: - Violate any applicable laws or regulations - Infringe on others' intellectual property rights - Upload malicious code, viruses, or harmful content - Harass, threaten, or abuse other users or instructors - Spam, advertise, or promote without permission - Attempt to hack, reverse-engineer, or compromise the Platform - Use the Platform for any illegal or unauthorized purpose - Misrepresent your identity or affiliation - Share, sell, or transfer your account We reserve the right to remove content and terminate accounts for violations. ─────────────────────────────────────── 8. USER-GENERATED CONTENT If you post comments, questions, or other content on our Platform: - You retain ownership of your content - You grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content on the Platform - You represent that your content does not violate any laws or third-party rights - We may remove any content at our discretion ─────────────────────────────────────── 9. DISCLAIMERS EDUCATIONAL CONTENT Our courses provide educational information and training. We do not guarantee specific results, income, or career outcomes. Your success depends on your effort, dedication, and circumstances. NO PROFESSIONAL ADVICE Course content is for educational purposes only and does not constitute professional, legal, financial, or career advice. Consult with qualified professionals before making business decisions. PLATFORM AVAILABILITY We strive to maintain Platform availability but do not guarantee uninterrupted access. The Platform may be unavailable due to maintenance, updates, or technical issues. THIRD-PARTY LINKS Our Platform may contain links to third-party websites. We are not responsible for the content or practices of external sites. ─────────────────────────────────────── 10. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW: Car Biz Mentor shall not be liable for: - Indirect, incidental, consequential, or punitive damages - Loss of profits, revenue, data, or business opportunities - Damages resulting from your use or inability to use the Platform - Damages resulting from unauthorized access to your account - Any damages exceeding the amount you paid for the course Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you. ─────────────────────────────────────── 11. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Car Biz Mentor, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: - Your use of the Platform - Your violation of these Terms - Your violation of any third-party rights - Your user-generated content ─────────────────────────────────────── 12. TERMINATION We may suspend or terminate your access to the Platform at any time, with or without notice, for: - Violation of these Terms - Fraudulent or illegal activity - Abuse of other users or instructors - Non-payment (for payment plans) - Any reason at our discretion Upon termination: - Your license to access course materials is revoked - You must cease all use of course content - Certain provisions of these Terms remain in effect (including intellectual property rights, disclaimers, and limitation of liability) ─────────────────────────────────────── 13. DISPUTE RESOLUTION Informal Resolution Before filing a claim, you agree to contact us at support@carbizmentor.com to attempt to resolve the dispute informally.
Arbitration Agreement Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration, except: - Small claims court matters - Intellectual property disputes - Injunctive relief requests Arbitration will be conducted under the rules of the American Arbitration Association (AAA). You waive your right to a jury trial and class action lawsuits. Governing Law These Terms are governed by the laws of the State of [YOUR STATE], without regard to conflict of law principles. ─────────────────────────────────────── 14. CHANGES TO THESE TERMS We may update these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. We will notify you of material changes by: - Email notification - Platform announcement - Updated "Last Updated" date Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. ─────────────────────────────────────── 15. SEVERABILITY If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. ─────────────────────────────────────── 16. ENTIRE AGREEMENT These Terms, together with our Privacy Policy, constitute the entire agreement between you and Car Biz Mentor regarding your use of the Platform. ─────────────────────────────────────── 17. CONTACT US If you have questions about these Terms, contact us at: Car Biz Mentor Email: support@carbizmentor.com